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Elements and Performance Criteria

Required Skills

Required skills

communication and teamwork skills to

respond appropriately to constructive feedback on own performance as a dance school or studio manager

use effective conflictresolution strategies as required

clearly convey information responsibilities or requirements to key stakeholders

recognise and be sensitive to individual differences and diversity

encourage communication in the workplace

maintain high staff morale

human resource management skills to recruit induct train and monitor staff

initiative and enterprise skills to deal with a wide range of problems that may arise in the context of managing a dance school or studio

learning skills to provide feedback and counselling to staff by identifying areas of weakness and improvement

literacy skills to write or interpret routine documents

planning and organising skills to

prioritise work tasks and meet deadlines

keep accurate records

develop policy and procedures

problemsolving skills to

develop contingency plans

effectively handle issues of integrity if required

respond appropriately to the unexpected in a management situation

selfmanagement skills to follow OHS requirements and other legal requirements and obligations as they relate to the management of a dance school or studio

technology skills to

use standard word processing and spreadsheet software

search for information and download from the internet

Required knowledge

overview knowledge of

commonwealth and state or territory requirements related to

OHS standards in the context of managing a dance school or studio

riskmanagement principles

confidentiality and privacy

welldeveloped knowledge of

performance appraisal processes

roles and responsibilities of industry associations or societies

Dance Industry Code of Ethics Australian Dance Council

Australian Guidelines for Dance Teachers

payroll and recordkeeping systems

formats for policy and procedures

conflictresolution strategies

standard processes for recruiting inducting and coaching staff

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

communicate effectively with key stakeholders about

school or studios policy and procedures

clear and appropriate arrangements concerning legal responsibilities eg late collection of children

school or studios prospectus

complainthandling procedures

plan to handle issues of integrity

understand and adhere to the Dance Industry Code of Ethics

demonstrate professional management practices

understand and adhere to relevant statutory and legal requirements

Context of and specific resources for assessment

Assessment must ensure access to

a dance studio or school environment

relevant resources and equipment

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct questioning combined with review of portfolios of evidence

thirdparty workplace reports of onthejob performance

verbal or written questioning to test knowledge as listed in the required skills and knowledge section of this unit

case studies and scenarios as a basis for discussion of issues and challenges that arise in the context of maintaining professional practice as a dance school or studio manager

direct observation of candidate maintaining professional practice as a dance school or studio manager

Assessment methods should closely reflect workplace demands eg literacy and the needs of particular groups eg people with disabilities and people who may have literacy or numeracy difficulties such as speakers of languages other than English remote communities and those with interrupted schooling

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

BSBSUSA Develop workplace policy and procedures for sustainability

BSBSUS501A Develop workplace policy and procedures for sustainability.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Key stakeholdersmay refer to:	colleagues members of the public parents or carers students teachers and staff members.
Communication may relate to:	communication in a style appropriate to: student’s age preferred method of communication physical or cultural factors sensory or intellectual impairment, e.g. sight loss or hearing loss communication according to the Dance Industry Code of Ethics.
Policy and procedures may refer to:	legal responsibility arrangements, such as: late collection of children from class persons authorised to pick up children duty of care fee structure reporting procedures record-keeping processes studio or school prospectus.
Situations that may lead to conflict of interest include:	ineffective or inappropriate complaint-handling process unfair comparisons or references to other colleagues, schools or studios establishing a school in close proximity, or in the same premises, as another dance school or studio knowingly scheduling events that conflict with those of colleagues manager or employee is in a position to use contacts or position in the organisation to advance their private business.
Statutory and legal responsibilitiesmay relate to:	dance facilities OHS, risk assessment and risk management mandatory reporting resources teaching aids duty of care: medical responsibilities and issues privacy.
Risk-management principlesrefer to:	risk assessments: supervision requirements and ratios medical clearances manageable risks emergency plan risk identification: relevant activity-specific safety requirements, including equipment injury prevention first aid requirements, including cardiopulmonary resuscitation and life-saving skills required for aquatic activities hygiene requirements accident records and reporting medical conditions safety requirements for spectators and competition.
Aspects of recruitment may refer to:	clear and concise job descriptions and key competencies concise and informative job advertisements clearly outlined selection criteria.
Staff induction may refer to:	coaching staff who are unfamiliar with dance school or studio procedures team members being made aware of: responsibilities performance and productivity requirements studio or school’s policy and procedures work ethic.
Record keeping may relate to:	job descriptions employee or personnel records, including: tax file number remuneration leave training taxation and superannuation payments disciplinary and grievance procedures performance appraisals OHS policies legal obligations and responsibilities financial.
Contingency plansmay refer to:	procedures to follow in the event of: accident emergency equipment malfunction.